FAQ

Are the phones sold by Better Tech brand new or used?

• We specialize in selling high-quality, pre-owned iPhones and Samsung flagship phones. These devices are thoroughly inspected, refurbished, and tested to ensure they meet our strict quality standards.

What condition are the phones in?

• Our phones are available in various conditions, ranging from like-new to gently used. Each device is categorized based on its condition, and we provide detailed descriptions so you know exactly what to expect.

Do the phones come with a warranty?

• Yes, we offer a warranty on all our phones to provide you with peace of mind. The duration of the warranty may vary depending on the device, but typically ranges from 30 days to one year.

Can I return or exchange a phone if I'm not satisfied with my purchase?

• Yes, we have a hassle-free return and exchange policy. If you're not completely satisfied with your purchase, you can return the phone within a specified period for a full refund or exchange.

Are the phones unlocked and compatible with all carriers?

• Most of our phones are unlocked and compatible with all major carriers. However, we recommend checking the device's compatibility with your specific carrier before making a purchase.

Do the phones come with accessories?

• Each phone comes with essential accessories, such as a charging cable and SIM ejector tool. Additional accessories may be available for purchase separately.

How do you ensure the quality of your refurbished phones?

• Our team of technicians meticulously inspects, refurbishes, and tests each phone to ensure it meets our rigorous quality standards. We only sell devices that are in excellent working condition.

Can I sell my old phone to Better Tech?

• Yes, we offer a trade-in program where you can sell your old phone to us for credit towards a new purchase. Simply visit our trade-in page for more information and to get an estimate of your device's value.

How can I contact Better Tech if I have further questions or need assistance?

• We're here to help! You can reach out to our customer support team via email, phone, or live chat. Visit our Contact Us page for more information.